SHIPPING TIMES AND COSTS
- We aim to dispatch orders within 36 hours of your order being placed.
- Shortly after your order is dispatched you will be provided with a tracking number which will be available on your order page.
- Shipping on average takes between 9-14 days depending on your location.
- Occasionally an order may be held by customs in the country of delivery. We apologise in advance for any delay that happens that is beyond our control.
- All orders on our website qualify for free worldwide shipping.
- We cannot ship to Dubai due to restrictions on adult products.
COVID NOTICE ABOUT SHIPPING
- We are still dispatching on schedule, we have measures in place to deal with covid at our end.
- Shipping times are being impacted especially in Canada & USA. We're seeing extensive holdups in some cases but not all. Whilst we do our best to chase up outstanding packages, the situation has created something out with our control so please be aware of the potential for delay when you order.
PAYMENT METHODS
Chastity Cages Co accept the following payment methods:
- Credit Card: Visa, MasterCard, American Express, Visa Electron. The total will be charged to your card when the order is placed.
- Chastity Cages Co features a Fast Checkout option
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
RETURNS AND REFUNDS
Due to the intimate nature of our products we do not accept returns on packages that have been opened or used.
Cancellation before order despatched? - Should you wish to return or cancel your order prior to shipping, contact us and we'll make the cancellation and begin processing your refund.
Cancellation after order despatched? - If you wish to cancel your order after dispatch then please notify us within 14 days. We require the package to be returned to us before we process the order refund. The product must be returned unused. Return shipping and costs associated with return shipping are the customers responsibility. We strongly advise using a tracked service.
Refund time depend on the method of payment used, however we will act quickly to ensure no delays occur from our end.
Return address: 14 Tottenham Court Road, London, England, W1T 1JY
