FAQs

We are shipping from our fulfilment centre in California, US.

We offer 2–3 day shipping within the US. Orders are dispatched from our USA fulfilment centre in California and free shipping is available on all orders.

For orders to Canada, we deliver in around 7 working days.

We average 5–7 business days on delivery to Europe and the UK. There are no customs or import fees within the EU as we cover them when we ship. Orders often utilise local postal service for last mile delivery.

Typically the next working day. If orders are placed early on they will often be dispatched the same day (USA exclusive).

Get in touch with us ASAP at hello@chastitycages.co

Please double check your address before you place the order as many of our orders are sent within the hour so please be fast.

If your delivery fails because of an incorrect address then you are liable for the full cost of the order regardless. Please reach out to hello@chastitycages.co if this happenss.

If you wish to resend the package then we will issue a new order at 50% of the cost of the original. The original order is non-refundable.

We understand that privacy and reliability matter most. All orders are shipped in plain, unbranded packaging.

Orders from our store show on your billing as 'CC Co'. Your secrets stay yours.

We accept payments from major credit card companies like Visa, Mastercard, and American Express as well as digital providers like Paypal, Google Pay, Apple Pay, etc.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

No, due to the nature of our products we do not accept returns or exchanges.

If you contact us with amendments to your order we will do our best to facilitate the change. This is completely dependant on whether the item is still in our possession. If your order has shipped then we will be unable to modify your order.

If you, or someone else on your behalf refused a delivery, we can reissue the order for a $15 surcharge once it is received back into our warehouse. Please note that we do not resend orders before the original has been received at our issuing warehouse and the customer bears the full cost of the product should it not arrive back at our warehouse.